Azure Bot Service Management SDK for Python

Manage Azure Bot Service resources including bots, channels, and connections.

Installation

pip install azure-mgmt-botservice
pip install azure-identity

Environment Variables

AZURE_SUBSCRIPTION_ID=<your-subscription-id>
AZURE_RESOURCE_GROUP=<your-resource-group>

Authentication

from azure.identity import DefaultAzureCredential
from azure.mgmt.botservice import AzureBotService
import os

credential = DefaultAzureCredential()
client = AzureBotService(
    credential=credential,
    subscription_id=os.environ["AZURE_SUBSCRIPTION_ID"]
)

Create a Bot

from azure.mgmt.botservice import AzureBotService
from azure.mgmt.botservice.models import Bot, BotProperties, Sku
from azure.identity import DefaultAzureCredential
import os

credential = DefaultAzureCredential()
client = AzureBotService(
    credential=credential,
    subscription_id=os.environ["AZURE_SUBSCRIPTION_ID"]
)

resource_group = os.environ["AZURE_RESOURCE_GROUP"]
bot_name = "my-chat-bot"

bot = client.bots.create(
    resource_group_name=resource_group,
    resource_name=bot_name,
    parameters=Bot(
        location="global",
        sku=Sku(name="F0"),  # Free tier
        kind="azurebot",
        properties=BotProperties(
            display_name="My Chat Bot",
            description="A conversational AI bot",
            endpoint="https://my-bot-app.azurewebsites.net/api/messages",
            msa_app_id="<your-app-id>",
            msa_app_type="MultiTenant"
        )
    )
)

print(f"Bot created: {bot.name}")

Get Bot Details

bot = client.bots.get(
    resource_group_name=resource_group,
    resource_name=bot_name
)

print(f"Bot: {bot.properties.display_name}")
print(f"Endpoint: {bot.properties.endpoint}")
print(f"SKU: {bot.sku.name}")

List Bots in Resource Group

bots = client.bots.list_by_resource_group(resource_group_name=resource_group)

for bot in bots:
    print(f"Bot: {bot.name} - {bot.properties.display_name}")

List All Bots in Subscription

all_bots = client.bots.list()

for bot in all_bots:
    print(f"Bot: {bot.name} in {bot.id.split('/')[4]}")

Update Bot

bot = client.bots.update(
    resource_group_name=resource_group,
    resource_name=bot_name,
    properties=BotProperties(
        display_name="Updated Bot Name",
        description="Updated description"
    )
)

Delete Bot

client.bots.delete(
    resource_group_name=resource_group,
    resource_name=bot_name
)

Configure Channels

Add Teams Channel

from azure.mgmt.botservice.models import (
    BotChannel,
    MsTeamsChannel,
    MsTeamsChannelProperties
)

channel = client.channels.create(
    resource_group_name=resource_group,
    resource_name=bot_name,
    channel_name="MsTeamsChannel",
    parameters=BotChannel(
        location="global",
        properties=MsTeamsChannel(
            properties=MsTeamsChannelProperties(
                is_enabled=True
            )
        )
    )
)

Add Direct Line Channel

from azure.mgmt.botservice.models import (
    BotChannel,
    DirectLineChannel,
    DirectLineChannelProperties,
    DirectLineSite
)

channel = client.channels.create(
    resource_group_name=resource_group,
    resource_name=bot_name,
    channel_name="DirectLineChannel",
    parameters=BotChannel(
        location="global",
        properties=DirectLineChannel(
            properties=DirectLineChannelProperties(
                sites=[
                    DirectLineSite(
                        site_name="Default Site",
                        is_enabled=True,
                        is_v1_enabled=False,
                        is_v3_enabled=True
                    )
                ]
            )
        )
    )
)

Add Web Chat Channel

from azure.mgmt.botservice.models import (
    BotChannel,
    WebChatChannel,
    WebChatChannelProperties,
    WebChatSite
)

channel = client.channels.create(
    resource_group_name=resource_group,
    resource_name=bot_name,
    channel_name="WebChatChannel",
    parameters=BotChannel(
        location="global",
        properties=WebChatChannel(
            properties=WebChatChannelProperties(
                sites=[
                    WebChatSite(
                        site_name="Default Site",
                        is_enabled=True
                    )
                ]
            )
        )
    )
)

Get Channel Details

channel = client.channels.get(
    resource_group_name=resource_group,
    resource_name=bot_name,
    channel_name="DirectLineChannel"
)

List Channel Keys

keys = client.channels.list_with_keys(
    resource_group_name=resource_group,
    resource_name=bot_name,
    channel_name="DirectLineChannel"
)

# Access Direct Line keys
if hasattr(keys.properties, 'properties'):
    for site in keys.properties.properties.sites:
        print(f"Site: {site.site_name}")
        print(f"Key: {site.key}")

Bot Connections (OAuth)

Create Connection Setting

from azure.mgmt.botservice.models import (
    ConnectionSetting,
    ConnectionSettingProperties
)

connection = client.bot_connection.create(
    resource_group_name=resource_group,
    resource_name=bot_name,
    connection_name="graph-connection",
    parameters=ConnectionSetting(
        location="global",
        properties=ConnectionSettingProperties(
            client_id="<oauth-client-id>",
            client_secret="<oauth-client-secret>",
            scopes="User.Read",
            service_provider_id="<service-provider-id>"
        )
    )
)

List Connections

connections = client.bot_connection.list_by_bot_service(
    resource_group_name=resource_group,
    resource_name=bot_name
)

for conn in connections:
    print(f"Connection: {conn.name}")

Client Operations

Operation

Method

client.bots	Bot CRUD operations
client.channels	Channel configuration
client.bot_connection	OAuth connection settings
client.direct_line	Direct Line channel operations
client.email	Email channel operations
client.operations	Available operations
client.host_settings	Host settings operations

SKU Options

SKU	Description

F0	Free tier (limited messages)
S1	Standard tier (unlimited messages)

Channel Types

Channel

Class

Purpose

MsTeamsChannel	Microsoft Teams	Teams integration
DirectLineChannel	Direct Line	Custom client integration
WebChatChannel	Web Chat	Embeddable web widget
SlackChannel	Slack	Slack workspace integration
FacebookChannel	Facebook	Messenger integration
EmailChannel	Email	Email communication

Best Practices

1. Use DefaultAzureCredential for authentication
2. Start with F0 SKU for development, upgrade to S1 for production
3. Store MSA App ID/Secret securely — use Key Vault
4. Enable only needed channels — reduces attack surface
5. Rotate Direct Line keys periodically
6. Use managed identity when possible for bot connections
7. Configure proper CORS for Web Chat channel